Welcome to Phone Cases Store (accessible at caseforphoneshop.com). These Terms and Conditions govern your use of our website and purchases of our products. By accessing our site or making a purchase, you agree to these terms. Please read them carefully. Our store is designed for tech-savvy individuals and Apple, Android, and audio enthusiasts seeking reliable phone accessories, chargers, and cables, with a focus on quality and customer satisfaction. If you have any questions, contact us at [email protected].

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and not engage in fraudulent activities.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Comply with all applicable laws and regulations in your region regarding online purchases.
  • Ensure that you are of legal age to enter into binding contracts in your jurisdiction.

Failure to adhere to these obligations may result in the suspension of your account or cancellation of orders.

2. Products and Services Description

Phone Cases Store specializes in premium phone accessories, including:

  • Chargers and Cables: All Chargers and Cables, Lightning Cables, Car Chargers, and charging accessories from brands like Charge Zone.
  • Device-Specific Products: Accessories for APPLE (e.g., iPhone 15, iPhone 16 series), GOOGLE, and Samsung Galaxy models (e.g., Galaxy S25, A16, A36).
  • Audio Accessories: A range of audio products for enhanced listening experiences.
  • Brand Collections: Products from CELERO, Celero 5G, and other trusted brands.

We strive to provide high-quality, durable items. Product images and descriptions are for reference; actual items may vary slightly. We ship globally, excluding some Asian countries and remote areas as specified in our Shipping Policy.

3. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day. We reserve the right to cancel any order due to stock issues or errors, in which case a full refund will be issued.

Payment Methods

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels. By completing a purchase, you authorize us to charge the total amount to your selected payment method.

Shipping and Delivery

We offer two shipping options:

  • Standard Shipping: Carried by DHL or FedEx, delivered in 10-15 business days after shipment. Cost: $12.95.
  • Free Shipping: Available for orders over $50, carried by EMS, delivered in 15-25 business days after shipment.

Delivery times are estimates and may vary due to customs or carrier delays. You are responsible for providing a correct shipping address; errors may result in additional fees or order cancellation.

4. Returns, Refunds, and Exchanges

We aim for your complete satisfaction. Our returns policy is designed to be straightforward and fair.

Return Window

You have 15 days from the delivery date to request a return or exchange for most products.

Eligibility

  • Items must be unused, undamaged, and in original packaging with all tags and protective films intact.
  • Proof of purchase (order number) is required.
  • Non-returnable items include opened audio accessories (earphones, headphones), used charging cables, car chargers, Lightning Cables, and items with removed packaging or signs of use.

Return Process

  1. Contact us at [email protected] within 15 days of delivery.
  2. We will review your request and provide a Return Authorization Number and instructions within 2 business days.
  3. Package the item securely with the authorization number and ship it to: Phone Cases Store Returns, 905 Richardson Vista Road, Anchorage, US 99501, using a trackable method. Return shipping costs are your responsibility unless the return is due to our error.
  4. Once received, we inspect the item and process refunds or exchanges within 3-5 business days.

Refunds and Exchanges

Refunds are issued to the original payment method: 5-10 business days for credit/debit cards, 3-5 days for PayPal. Exchanges are available for different colors, styles, or products of equal value. For defective items, contact us immediately—we cover return shipping and expedite replacements.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Phone Cases Store or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission. Unauthorized use may result in legal action.

6. Limitation of Liability

Phone Cases Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, such as loss of data or profits. Our total liability for any claim related to your purchase is limited to the amount you paid for the product. This does not affect your statutory rights as a consumer.

We are not responsible for delays caused by carriers, customs, or events beyond our control, such as natural disasters. By using our site, you acknowledge that products are intended for personal use and should be handled according to manufacturer guidelines.

7. General Provisions

These Terms and Conditions are governed by the laws of the United States. If any provision is found invalid, the remainder remains enforceable. We may update these terms periodically; the latest version will be posted on our website. Continued use after changes constitutes acceptance.

For questions, contact us at [email protected]. We value your trust and are committed to providing a reliable shopping experience.